Fold POS › Pickup & delivery
Pickup & delivery

Your own delivery service, run from the counter.

Your drivers, partner marketplaces and on-demand couriers, in one schedule, on the same screen as your counter.

On Growth and ProPickup & delivery routing from $149 a month. Route optimization on Pro.
Customers texted at each stepPicked up, ready and out for delivery, in your shop’s name.
English or SpanishThe texts your customers get work in both.
Today’s runs

Every pickup and drop-off, and who’s on it.

Open Pickup & delivery in the left menu and today’s runs are there: each pickup and drop-off, with the driver on it.

A live stop list and status for every driver on the road.

Fold POS Pickup & delivery, Activities tab: pickups and deliveries with the staff assigned to each, and today’s activities.
Routes on a map

Pick your drivers. Build the day’s routes.

Pick the drivers, press Build, and every pickup and delivery is sequenced into a route with ETAs and a map. Drag a stop to reorder it.

Route optimization is on the Pro plan.

Fold POS Routes tab: drivers ticked at the top, one driver’s stops in order with ETAs, and the route drawn on a map.
The Fold Driver app

A stop list instead of sticky notes.

Your drivers use the Fold Driver app on their phone: today’s stops, navigation, and a photo or signature at the door.

Proof of delivery and order status are tied back to the same ticket.

The Fold Driver app on three phones: today’s route, a stop with a Navigate button, and the delivered screen with a photo and a signature.
Uber Direct couriers

No driver free? Send it with Uber.

Book an Uber Direct courier from the counter, on your store’s own Uber account. It’s the Courier tab in Pickup & delivery.

Your drivers and the couriers sit in the same schedule.

Fold POS Courier tab: Uber Direct couriers on the road with the order and status of each, and a Send with Uber button for an order with no driver free.
Online booking

Customers book their own pickup.

Turn on Take bookings online and your shop has its own booking page. A customer types the address, picks a pickup window and how the order comes back, and confirms with a code texted to their phone. No account, no password, no card.

You set the rulesYour service area by postal code, the pickup and delivery windows and how many stops each one takes, turnaround, the cutoff and how far ahead. It’s in Settings › Hours & turnaround.
It lands in your scheduleA booking shows in Pickup & delivery as a stop marked Online, next to the runs you entered yourself.
Weekly pickupsA customer can ask for the same pickup every week, and you can add one from the Weekly tab. Stop it any time.
One tap to book againThe confirmation text has a link to view the pickup, change its time or cancel it. The thank-you text has a link to book the next one, already filled in.
A link, a button and a QR codeShare the link, put the button on your own website, and print the QR code on receipts, bags and door hangers.
English or SpanishThe booking page and its texts work in both.

Customers pay when you have their clothes. Online booking needs customer texts set up for your shop, because the code arrives by text.

Texts and checkout

The customer hears from you. The fee is on the order.

Status textsCustomers get automatic texts as their order is picked up, ready and out for delivery. In your shop’s name, in English or Spanish.
Delivery fees at checkoutThe delivery fee is charged at checkout, with cash, card or pay-on-delivery.
What it costs

Know whether delivery is paying for itself.

Insights shows cost, margin and on-time, per stop and per driver.

Cost per stop and margin per order, next to the day’s pickups and deliveries.

Fold POS Insights tab: stops completed, on-time, cost and margin per order, stops per day, cost assumptions and a table by driver.
Partner jobs

Partner jobs land in the same schedule.

Turn on a delivery marketplace (Fold, Laundryheap or Rinse), give it the API key, and its jobs land in your schedule with status updates flowing back.

Which plans have it

Pickup & delivery comes with Growth ($149 a month) and Pro ($249 a month). Route optimization is on Pro. Every plan is month to month, with 14 days free.

What you getStarter$79 / monthGrowth$149 / monthPro$249 / month
Pickup & delivery routing
Route optimization

See everything in each plan

Delivery questions

Can I run my own delivery service?

Yes. Today’s pickups and drop-offs with who’s on each, routes built on a map, and the Fold Driver app for your drivers: today’s stops, navigation, and a photo or signature at the door.

What if no driver is free?

Send it with an Uber Direct courier, booked on your store’s own Uber account from the counter.

Can customers book a pickup online?

Yes. Turn on Take bookings online in Settings › Hours & turnaround and your shop has its own booking page, with a link, a button for your website and a QR code. Bookings land in your schedule marked Online.

Which plan has delivery?

Growth and Pro. Route optimization is on Pro.

Is it in Spanish?

Yes. The counter, Hey Fold and the texts your customers get all work in English and Spanish.

More in the FAQ.

Where to next

Pickup & delivery helpWhere it is in the POS, routes, the driver app and the Courier tab.Delivery FAQYour own drivers, Uber Direct and which plan has it.PricingStarter $79, Growth $149, Pro $249. Month to month.Talk to usQuestions about running delivery on Fold POS? Write to us.

Try it on your own counter.

14 days free. No card, no contract, no sales call.

Start free Talk to us